Privacy Policy

Website: https://onefeetv.com/
Email: support@onefeetv.com
Last Updated: May 2026

Privacy Policy

At Onefeetv, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, create an account, place an order, or otherwise interact with our services.

Please read this Privacy Policy carefully. By using our website, you acknowledge that you have read and understood the practices described in this policy.

1. Information We Collect

We may collect information that you voluntarily provide when using our website, including:

Personal Information

• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order history
• Account login information (if applicable)

Payment Information

When you make a purchase, payment information is processed securely through our authorized payment service providers.

For security reasons, Onefeetv does not store your complete credit card or debit card information on our servers.

Order Information

When you place an order, we may collect:

• Purchased products
• Order number
• Transaction details
• Shipping preferences
• Delivery information
• Return and refund history

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Date and time of visits
• General geographic location derived from your IP address

This information helps us improve website performance and enhance the customer experience.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality and personalize your experience.

Cookies may be used to:

• Keep items in your shopping cart
• Remember your preferences
• Maintain secure login sessions
• Measure website traffic
• Improve website performance
• Analyze visitor behavior

You can configure your browser to refuse or delete cookies; however, some website features may not function properly if cookies are disabled.

4. How We Use Your Information

We use collected information to:

• Process and fulfill orders
• Verify payments
• Ship products
• Provide customer support
• Respond to inquiries
• Send order confirmations and shipping updates
• Process returns and refunds
• Improve our products and services
• Personalize your shopping experience
• Detect and prevent fraud
• Maintain website security
• Comply with legal obligations

We only use your information for legitimate business purposes and as permitted by applicable laws.

5. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may send you information regarding:

• New arrivals
• Special offers
• Seasonal promotions
• Product updates
• Company news

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us.

Transactional emails relating to your orders will continue to be sent as necessary.

6. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers that assist in operating our business, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Customer support platforms
• Analytics providers
• Fraud prevention services
• Email service providers

These providers are permitted to use your information only as necessary to perform services on our behalf.

7. Shipping Partners

To fulfill customer orders, shipping information may be shared with our delivery partners, including:

• USPS
• UPS
• FedEx

Information shared may include:

• Recipient name
• Shipping address
• Contact information
• Package details

This information is used solely to complete delivery services.

8. Payment Security

Payments are processed using secure payment processing technologies.

Sensitive payment information is encrypted during transmission using industry-standard security measures.

Onefeetv does not retain complete payment card information after payment processing.

9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from:

• Unauthorized access
• Disclosure
• Alteration
• Misuse
• Loss
• Destruction

Although we take reasonable precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill customer orders
• Maintain business records
• Process returns and refunds
• Resolve disputes
• Meet legal, accounting, and tax obligations
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of eligible personal information
• Request a copy of your personal data
• Object to certain processing activities
• Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the information provided at the end of this policy.

We may need to verify your identity before processing your request.

12. Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete the information.

Parents or guardians who believe their child has provided personal information may contact us.

13. Third-Party Websites

Our website may contain links to third-party websites.

These websites operate independently and have their own privacy policies.

Onefeetv is not responsible for:

• Privacy practices
• Website content
• Products or services offered by third parties

We encourage users to review the privacy policies of any external websites they visit.

14. International Data Transfers

Depending on how our service providers operate, your information may be processed or stored in countries other than your own.

Whenever such transfers occur, we take reasonable measures to help ensure that your information receives an appropriate level of protection consistent with applicable laws.

15. Fraud Prevention

To help protect our customers and business, we may use certain information to:

• Verify transactions
• Detect suspicious activity
• Prevent fraudulent orders
• Maintain website security
• Protect customer accounts

Orders identified as potentially fraudulent may require additional verification before processing.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Legal requirements
• Business operations
• Technology
• Security practices
• Website functionality

Any updates become effective immediately upon publication on this page.

We encourage customers to review this policy regularly to remain informed about how their information is handled.

17. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

Onefeetv

Website: https://onefeetv.com/

Email: support@onefeetv.com

Customer Support Hours

We are committed to protecting your privacy and handling your personal information responsibly, transparently, and securely.